Offshoring of Business Processes by Banks from Switzerland.pdf

Offshoring of Business Processes by Banks from Switzerland PDF

Alexander Beutler

Inhaltsangabe:Introduction:
The global banking sector is currently undergoing fundamental changes. Banks face new challenges created by socio-economic and political developments and the potential of new information and communication technologies. Competition has risen to formerly unknown levels and active management of costs has become an ongoing tasks.
Unlike the manufacturing industries most banks still cover large parts of their value chain by themselves. Lead by Anglo-Saxon institutes global banks have started in recent years to use the advantages of globalization by splitting up their value chains and by offshoring selected functions to countries offering wage differentials. According to experts banks have just started to create their global sourcing model, so that the offshoring volume is projected to increase further.
While most banks have started their offshoring initiatives with IT functions, business process offshoring and even knowledge process offshoring have now become the main drivers of the move to the key offshoring locations like India, China and Eastern Europe.
Banks from Switzerland have been spectators to the global move towards a global delivery model for many years. Only its two large global banks - UBS and Credit Suisse - have started offshoring initiatives yet trying to catch up with their global competitors. They face challenges especially from the legal and regulatory side, which are specific to offshoring from Switzerland, and have to balance cost discipline with keeping the high standards in quality, security and confidentiality, which are the base for the high reputation of the Swiss banking market. Inhaltsverzeichnis:Table of Contents:
1.Introduction5
1.1Current Situation5
1.2Objective5
1.3Structure of Analysis6
2.Business Process Offshoring9
2.1Definition of relevant terms9
2.2Organizational options10
2.3Main offshoring locations13
3.Offshoring by banks17
3.1Drivers for market growth in business process offshoring17
3.2Benefits18
3.2.1Cost savings18
3.2.2Access to new talent pools20
3.2.3Market access20
3.2.4Process optimization21
3.2.5Further benefits21
3.3Risks21
3.4Potential business processes for offshoring23
3.4.1Criteria for selecting processes23
3.4.2Processes offshored by banks24
3.5Strategic options for banks25
4.Specific challenges for offshoring banking processes from Switzerland28
4.1Legal restrictions to offshoring from Switzerland28
4.2Regulatory restrictions to offshoring [...]

Feb 20, 2013 ... Deutsche Bank recently said it intends to shift 8,000 jobs to lower cost ... India Pvt Limited, which provides business process outsourcing and IT across its ... in Switzerland – due to go as it embraces offshoring and outsourcing. Jun 26, 2009 ... Switzerland-based banking and wealth management firm UBS is ... a restructuring of its business processes including the centralisation of ...

4.77 MB DATEIGRÖSSE
3836622955 ISBN
Englisch SPRACHE
Offshoring of Business Processes by Banks from Switzerland.pdf

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Aktuelle Bewertungen

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Sofia Voigt

Review of the Banking Conference entitled "The limits of outsourcing" (Les limites de l'externalisation") held in Geneva on 15th September 2004, organized by Unicore. In the Swiss private banking sector, increased competitive pressure will drive cost-cutting and consolidation, down from the 100-or-so banks existing today to a considerably smaller number in a few years.

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Matteo Müller

If banks want to nearshore some of their business processes to stay competitive, they have to first define clear goals, prepare their organization, commit to the change and choose a reliable business partner. [1] Thomas, Meyer (2006-08-14). “Offshoring to new shores: Nearshoring to Central and Eastern Europe“ (PDF). Deutsche Bank. Retrieved

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Noel Schulze

Singapore is a lovely place, but is no longer the key destination for banking process offshoring. It is simply too expensive now. About 10-15 years ago, Singapore was the offshoring choice for many banks, including UBS. Two reasons: first, lower

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Jason Lehmann

business processes abroad, where operating costs are lower, as they find that external restructuring via offshoring is the way to survive. This, in turn, will be the most possible result in growth of service offshoring projects located in CEE and Asia, as these two locations were the most attractive ones in recent years for service offshoring. The Stephan Hocking - Managing Director - United …

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Jessica Kohmann

Dec 11, 2003 ... In late October, the HSBC banking group announced that it is taking 4,000 jobs ... parts of its IT operations in Switzerland to a state-of-the-art services centre in ... The main advantage of shifting business operations to India and ...